*Deposits*
Deposit Policy: Payment terms are as follows – Half of balance before any work is undertaken (supplies etc.). Pictures will be emailed when job is finished and the final payment will be due. These terms are non negotiable. If these terms cannot be met, then the work will not be undertaken!
*Negotiating and Discounts*
Pricing is Negotiable! If orders are to be of the large sort, a deal can always be cut. Discounts are for our long term customers.
*Postage*
Buyer pays for postage & packing.
Everything will be done to get the miniature to you in one piece, however if any of the piece’s do come unstuck during the postage phase it will be up to you to glue them back on. [to our knowledge this has never happen] You’re model will be bubble wrapped and securely packaged and sent to you as soon as final payment has cleared.
Fantasy Miniatures cannot be responsible for miniatures lost or damaged in the post. if we have stated the miniatures have been insured, the amount claimed will not always cover the cost of the miniatures. The decision for how much compensation is received is up to our postage service and we can not be responsible for the amount received.